CPSC · September 3, 2026

Branch recall: Ergonomic Chairs

Branch is recalling Ergonomic Chairs because of a fall hazard – about 16,000 (In addition, about 180 were sold in Canada). The U.S. Consumer Product Safety Commission published the recall on September 3, 2026.

Lower risk A voluntary recall announced jointly by the company and the Consumer Product Safety Commission; the remedy (refund, repair or replacement) is free.

Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5
Recalled chairs with incorrectly installed backrest anchorsChairs with correctly manufactured backrest anchors; not included in recall
Recalled Ergonomic Chair Black / Black Standard – SKU 11-01-00-50-V5. Photo: U.S. Consumer Product Safety Commission.
ProductErgonomic Chairs
BrandBranch
TypeConsumer products
Recall dateSeptember 3, 2026
Published by CPSCSeptember 3, 2026
QuantityAbout 16,000 (In addition, about 180 were sold in Canada)
Recall ID26735
As listed by CPSC

Recalled products

  1. Ergonomic Chairs
    Units
    About 16,000 (In addition, about 180 were sold in Canada)
    Product type
    Chairs, Not Specified
Exactly as the agency lists them

Identifiers and details

CPSC recall number
26735
How to identify it (CPSC)
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
Manufactured in
Thailand
Importer
Bureau Office, Inc. dba Branch, of New York, New York
Consumer contact
Branch by email at [email protected] or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.

Why it was recalled

The problem: a fall hazard.

The hazard, as the CPSC describes it: “The backrests of the chairs can detach, posing a fall hazard to consumers.”

Incidents and injuries

CPSC: “Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.”

Where it was sold

Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.

What to do

CPSC and the company: “Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly. Remedy: Repair.”

Stop using the product and contact the company for the remedy listed. Recalled products should not be resold or donated.

Official notice: CPSC recall 26735.

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FAQ

About this recall

Is Branch Ergonomic Chairs recalled?

Yes. Branch recalled it on September 3, 2026; CPSC published it September 3, 2026. Only the lots, dates or models listed on this page are included.

Why was it recalled?

Because of a fall hazard. The reason given: The backrests of the chairs can detach, posing a fall hazard to consumers.

What should I do if I have it?

CPSC says: Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly. Remedy: Repair.

Where was it sold?

Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.

Recalls

More recalls

Source: recall records published by the U.S. Food and Drug Administration (openFDA Enforcement Reports), the USDA Food Safety and Inspection Service, the Consumer Product Safety Commission and the National Highway Traffic Safety Administration, collected twice a day. Product names, lot codes, dates and model numbers are shown exactly as the agency lists them; the agency's notice is the authority. 77.today is not affiliated with any of these agencies.

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