GE Medical Systems Information Technologies recall: Portrait Core Services Software V1.1 and 3 more products
GE Medical Systems Information Technologies Inc is recalling Portrait Core Services Software V1.1 and 3 more products – 23 units; 4 units; 15 units; 0. The U.S. Food and Drug Administration published the recall on September 2, 2026; it began on July 20, 2026. Distributed in 2 states (Michigan, New York).
Serious Class II means the product may cause temporary or medically reversible health problems, or the chance of serious harm is remote.
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| Product | Portrait Core Services Software V1.1 and 3 more products |
| Brand | GE Medical Systems Information Technologies |
| Company | GE Medical Systems Information Technologies Inc |
| Type | Medical devices |
| Classification | Class II |
| Recall date | July 20, 2026 |
| Published by FDA | September 2, 2026 |
| Quantity | 23 units; 4 units; 15 units; 0 |
| Recall ID | 99536 |
Recalled products (4)
- PORTRAIT CORE SERVICES SOFTWARE V1.1, Ref# 5700209
- FDA recall number
- Z-3036-2026
- Codes, lots and dates
- GTIN 00195278679284, Serial Numbers: SWT25250001TA, SWT25360001TA, SWT25360002TA, SWT24090006TA, SWT25100001TA, SWT25120002TA, SWT24140007TA, SWT24150008TA, SWT25100004TA, SWT24050001TA, SWT25110003TA, SWT24180011TA, SWT25120003TA, SWT25230001TA, SWT25230002TA, SWT25110009TA, SWT25110010TA, SWT25230003TA, SWT25230005TA, SWT25230006TA, SWT25230004TA, SWT25260001TA, SWT31240012TA.
- Quantity
- 23 units
- Classification
- Class II
- PORTRAIT COMPUTE AND CORE SERVICES V1.2, Ref# 5700592
- FDA recall number
- Z-3037-2026
- Codes, lots and dates
- GTIN 00198953056752, Serial Numbers: SWT25510001TA, SWT26110010TA, SWT26070001TA, SWT26120008TA.
- Quantity
- 4 units
- Classification
- Class II
- PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353
- FDA recall number
- Z-3038-2026
- Codes, lots and dates
- GTIN 00195278364838, Serial Numbers: SUC23080050TA, SUD22470001TA, SUD22420001TA, SUD22470010TA, SUD23390001TA, SUD23390003TA, SUD23390004TA, SUD23390009TA, SUD23390010TA, SUD22470009TA, SUD22470003TA, SUD22470004TA, SUD22470005TA, SUD23390005TA, SUD22280002TA.
- Quantity
- 15 units
- Classification
- Class II
- FRU (Field replaceable unit), PORTRAIT CORE SERVICES SW RELOAD V1.1, Ref# 5700225
- FDA recall number
- Z-3039-2026
- Codes, lots and dates
- UDI-DI (GTIN) 00195278679307
- Quantity
- 0
- Classification
- Class II
Identifiers and details
- FDA event ID
- 99536
- Initiated
- Voluntary: Firm initiated
- Status
- Ongoing
- Firm location
- Waukesha, WI, United States
Why it was recalled
The reason the FDA lists: “Software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update and will not follow the alarm settings previously configured for each patient or care area.”
Where it was sold
2 states: Michigan, New York. Distribution as the FDA records it: “US: MI, NY and Australia, Czech Republic, Finland, Germany, Italy, Netherlands, Qatar, Saudi Arabia, Switzerland, United Arab Emirates, United Kingdom.”
What to do
Compare the recall numbers, lot numbers and expiration dates with what you have. Do not stop a prescribed medicine or device without talking to your pharmacist or doctor – they can arrange a replacement from an unaffected lot.
Official notice: FDA Enforcement Report record (event 99536, openFDA) – the same recall numbers can be searched in the FDA Enforcement Report.
Other GE Medical Systems Information Technologies recalls
| Date | Recall | Problem | Agency |
|---|---|---|---|
| Sep 23, 2026 |  GE Medical Systems Information Technologies recall: Carescape Central Station CSCS V3 MAS800 Desktop Part Number 5867474-04Medical devices · 29,570 (23,632 US; 5,938 OUS) | Device may not resume patient monitoring for at least 3 minutes following system restart. … Serious | FDA Class II |
Other medical device recalls
| Date | Recall | Problem | Agency |
|---|---|---|---|
| Oct 7, 2026 | Draeger recall: VentStar Resus NeoMedical devices · 1,063,643 units | Potential cracks in the hose, which could lead to leakage or the hose falling off. Most serious | FDA Class I |
| Oct 7, 2026 | Medline Industries recall: Medline Basic Homecare Beds and Medlite Homecare Beds and Accessories and 1 more productMedical devices · 771,127 total | a fire hazard Most serious | FDA Class I |
| Oct 7, 2026 | Karl Storz Endoscopy recall: HOPKINS Telescope 30¿Medical devices · 6 eyepieces | Due to incorrect inside packaging label for eyepiece. Serious | FDA Class II |
| Oct 7, 2026 | Noxbox recall: NOxBOXi Nitric Oxide Delivery SystemMedical devices · 1,667 units | Potential for irregular oxygen readings due to a manufacturing issue affecting certain oxy… Serious | FDA Class II |
| Oct 7, 2026 | Siemens Healthcare Diagnostics recall: Atellica CH Revised C-Reactive ProteinMedical devices · 42940 units (3938 US, 39002 OUS) | The potential for falsely elevated results. Serious | FDA Class II |
| Oct 7, 2026 | Tandem Diabetes Care recall: T:slim Mobile ApplicationMedical devices · 177 | A beta (early-release) version of the iOS application, version 2.13 (TestFlight) had a sof… Serious | FDA Class II |
About this recall
Is GE Medical Systems Information Technologies Portrait Core Services Software V1.1 recalled?
Yes. GE Medical Systems Information Technologies Inc recalled it on July 20, 2026; FDA published it September 2, 2026 (Class II). Only the lots, dates or models listed on this page are included.
Why was it recalled?
Software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update and will not follow the alarm settings previously configured for each patient or care area.
What should I do if I have it?
Compare the recall numbers, lot numbers and expiration dates with what you have. Do not stop a prescribed medicine or device without talking to your pharmacist or doctor – they can arrange a replacement from an unaffected lot.
Where was it sold?
In 2 states (Michigan, New York).
More recalls
Source: recall records published by the U.S. Food and Drug Administration (openFDA Enforcement Reports), the USDA Food Safety and Inspection Service, the Consumer Product Safety Commission and the National Highway Traffic Safety Administration, collected twice a day. Product names, lot codes, dates and model numbers are shown exactly as the agency lists them; the agency's notice is the authority. 77.today is not affiliated with any of these agencies.