NHTSA · Vehicle · September 18, 2026

Volvo Bus recall: 2009–2025 9700 – equipment

Volvo Bus Corporation is recalling 2009–2025 Volvo Bus 9700 because of an injury risk – 1,236 vehicles (potentially affected). The recall report reached NHTSA on September 18, 2026. Distributed nationwide.

Lower risk A safety recall: the manufacturer or NHTSA found a vehicle defect that poses a risk to safety, or a failure to meet a federal safety standard. The remedy is free.

A dealership service department
Illustration: A dealership service department – not the recalled product. Photo: Christopher Ziemnowicz, public domain, via Wikimedia Commons.
Product2009–2025 Volvo Bus 9700
BrandVolvo Bus
CompanyVolvo Bus Corporation
TypeVehicles
ClassificationVehicle
Report receivedSeptember 18, 2026
Published by NHTSASeptember 18, 2026
Quantity1,236 vehicles (potentially affected)
Recall ID26V600000
1 model

Vehicles in this recall

MakeModelModel years
Volvo Bus97002009–2025
Exactly as the agency lists them

Identifiers and details

NHTSA campaign number
26V600000
Manufacturer recall number
SR26-84
Component
EQUIPMENT:OTHER:LABELS
Built
2008-08-27 to 2024-11-07
Recalled part
Name: Entrance Door Panel · Name: Entrance Door Panel · 21620742
Recalled part
Name: Entrance Door Panel · Name: Entrance Door Panel · 22270667
Initiated by
Manufacturer

Why it was recalled

The problem: an injury risk.

NHTSA's defect summary: “Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."”

The consequence, according to NHTSA: “The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.”

What to do

NHTSA: “Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.”

Enter your 17-character vehicle identification number (VIN) at nhtsa.gov/recalls or on the manufacturer's site to see whether your vehicle is included. Safety recall repairs are free at an authorized dealer, even if the vehicle is used or out of warranty.

Official notice: NHTSA recall 26V600000.

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FAQ

About this recall

Is Volvo Bus 2009–2025 Volvo Bus 9700 recalled?

Yes. Volvo Bus Corporation reported the recall to NHTSA on September 18, 2026; NHTSA published it September 18, 2026 (Vehicle). Only the vehicles listed on this page are included.

Why was it recalled?

Because of an injury risk. Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and W

What should I do if I have it?

NHTSA says: Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Where was it sold?

Nationwide.

Recalls

More recalls

Source: recall records published by the U.S. Food and Drug Administration (openFDA Enforcement Reports), the USDA Food Safety and Inspection Service, the Consumer Product Safety Commission and the National Highway Traffic Safety Administration, collected twice a day. Product names, lot codes, dates and model numbers are shown exactly as the agency lists them; the agency's notice is the authority. 77.today is not affiliated with any of these agencies.

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